Returns & Exchanges

At Tea Forté, we take pride in the quality of our gourmet teas and accessories. If you are not completely satisfied with your purchase, we offer a straightforward return process for non-perishable items and resolution for any quality concerns.

1

Review Policy

Ensure your items are in their original packaging; please note that for food safety reasons, tea products are generally non-returnable unless defective or damaged.

2

Contact Support

Email our Guest Experience team within 30 days of receipt with your order number and photos of any damaged goods to initiate a return authorization.

3

Prepare Shipment

Once approved, securely pack your tea accessories or unopened gift sets and include the provided RMA form inside the package.

4

Receive Refund

After our warehouse inspects the returned items, a credit will be issued to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing