Frequently Asked Questions
Discover everything you need to know about the exceptional Tea Forté experience.
What makes the Tea Forté pyramid infuser unique?
Our iconic pyramid-shaped infuser is handcrafted using food-safe, recyclable PET fibers. It is designed to allow the tea leaves to fully unfurl and circulate, ensuring a robust and flavorful brew that captures the essence of each blend.
Are your tea blends organic or gluten-free?
Many of our blends are USDA Organic and most are naturally gluten-free. We provide detailed ingredient lists and allergen information on each product page to help you make the best choice for your dietary needs.
How should I store my tea to maintain freshness?
To preserve the delicate aromas and flavors, we recommend storing your tea in a cool, dry, and dark place away from strong odors. Our airtight canisters and foil-wrapped singles are specifically designed to keep your tea fresh for as long as possible.
What is your shipping policy for international orders?
We currently ship to over 20 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
Can I return a product if I am not satisfied?
We take pride in the quality of our tea. If you are not completely satisfied with your purchase, you may return unopened items within 30 days of delivery for a full refund. For safety reasons, we cannot accept returns on opened food products.
Do you offer corporate gifting or bulk discounts?
Yes, Tea Forté offers elegant corporate gifting solutions and volume-based discounts for large orders. Our dedicated concierge team can assist you with personalized selections and multi-address shipping for your business needs.